Custom Software Development Company in Las Vegas

Custom software development for Las Vegas hospitality, events and services companies

Las Vegas runs on guest experience at a scale few cities match. Resorts, restaurant groups, arenas, convention operators, production companies, tour operators and the thousands of vendors that serve them all need software that handles high volume, short windows and people who expect things to work on their phone. Behind the Strip is a fast growing metro of home services, logistics, healthcare and construction businesses with the same operational needs as any other city.

Tepia’s Las Vegas office builds custom software for both sides of that economy. Tepia has done this work for thirteen years with a simple standard: software engineered for retention, meaning guests, members and employees keep using it after the first week. Tepia apps average 4.5 stars on the App Store and Google Play.

Tepia works with hospitality and entertainment operators on the guest, staff and operations side of the business. Tepia does not build wagering or gaming systems. If your project touches regulated gaming, Tepia will say so up front and help you find the right scope boundary.

How Tepia approaches custom software development in Las Vegas

Tepia runs every engagement through six phases: Discovery, Design, Development and Testing, Training, Launch and Support. The Tepia process page explains each in detail. Here is how they apply to a typical Las Vegas project.

Discovery

System investigation of what you run today (property management, reservations, ticketing, POS, loyalty), user interviews with guests, front line staff and managers, and a third party integration review. Deliverables are an Investigation Summary, an Interview Summary and User Stories. Discovery typically takes 1 to 3 months, shorter with existing specs.

Design

A design questionnaire, moodboards, a style guide, detailed wireframes and sample designs. For hospitality, Tepia designs for guests who downloaded the app an hour ago and staff who use it between tasks on a floor.

Development and Testing

Alpha and Beta schedules with written test plans for functional, user acceptance and non functional testing, including load testing for event day spikes. Development and QA typically take 2 to 6 months.

Training, Launch and Support

Hands on training, in person in Las Vegas or remote, built around user story scenarios. Launch includes data migration, transition from the old system and Tepia support reps on rollout, about 1 month, timed around your event calendar.

How the Tepia US led team model works for Las Vegas clients

Tepia is US led with individually sourced global talent. Your project manager, design lead and engineering lead are US based, and engineers are hand picked for your project and work in hours that overlap with Pacific time. Tepia names every engineer on the roster so you know who is building your product.

Meetings run on a fixed rhythm: a kickoff at Tepia’s Las Vegas office or over video, a weekly status call in Pacific business hours, and sprint demos of working software. Between calls you have a shared backlog, a written changelog and direct access to your project manager. Abraham Agopian, Founder and CEO, and Brianna Martison, Director of Engineering, stay involved in scoping and escalation.

For operators running seven days a week, the model means someone accountable is reachable during your day, and that the same people who built the app are the ones supporting it during a convention week or a holiday weekend.

Software Tepia builds for the Las Vegas market

• Guest, member and loyalty apps. Ordering, reservations, membership, rewards and push campaigns for restaurant groups, venues and attractions. See Tepia’s retail loyalty app development and restaurant app development pages.
• Event and production tools. Crew scheduling, run of show, vendor check in and attendee apps for conventions, concerts and productions.
• Operations platforms. Staff scheduling, work orders, facilities maintenance and inventory for properties and venues, integrated with existing PMS, POS and HR systems.
• Home services and field apps. Technician and customer apps for HVAC, pool, plumbing and electrical companies across the Las Vegas valley.
• AI features. Concierge assistants, document search and summarization built on OpenAI and Anthropic model APIs with retrieval augmented generation, scoped as contained features.

Tepia builds in Swift and SwiftUI, Kotlin, React Native, Flutter and React, with Node.js, .NET or Python backends on AWS, Azure or GCP, and handles payments through Stripe and Square with PCI DSS scoping so card data is never stored. The Las Vegas mobile app development page covers mobile specific work.

Frequently asked questions