Home Services and Home Improvement App Development

Who builds custom software for home services and home improvement businesses

Tepia builds custom apps for home improvement and home services companies: window and door replacement, roofing, solar, remodeling, HVAC, plumbing, electrical, landscaping and cleaning.

That project shaped Tepia’s approach to home services, which treats the sales visit, the install and the customer’s experience between them as one connected workflow rather than three separate tools.

Tepia’s team is US led with project management and engineering leadership in the US, and every engagement has an assigned project manager who has seen how a quoting app lives or dies on the first week of rep adoption.

Modules Tepia builds for home services companies

The table shows the modules Tepia typically builds, grouped by who uses them.

Tepia builds the rep and crew apps natively in Swift and Kotlin or in React Native, the portal and admin in React, and the backend in Node.js or .NET on AWS. Tepia’s dispatch and work order features page goes deeper on the scheduling side.

Quoting and financing at the kitchen table

Tepia designs quoting apps around that moment.

• Good better best presentation with photos and monthly payment amounts side by side, which is how most home improvement companies anchor value.
• E signature and deposit in the same session through tokenized Stripe payments with PCI scoping so no card data is stored.

Custom app or ServiceTitan, Jobber or Housecall Pro

Tepia’s honest view is that many home services companies should run on ServiceTitan, Jobber, Housecall Pro or a similar platform, and Tepia builds integrations with those systems rather than replacing them when they fit. Tepia’s comparison is on custom field service app or ServiceTitan.

How Tepia approaches home services app development

Tepia runs home services projects through its six phase process with a US based project manager and ride alongs during Discovery.

1. Discovery (typically 1 to 2 months). System investigation of your CRM, field service platform, accounting and lender relationships, user interviews with reps, crews, office staff and recent customers including ride alongs on appointments, and a third party integration review. Deliverables: Investigation Summary, Interview Summary and User Stories for rep, crew, office and customer roles.
2. Design. Design questionnaire, moodboards and a style guide matching your brand, then detailed wireframes for the quoting flow, crew checklists and customer portal, with sample designs approved by sales leadership.
3. Training. In person sessions for reps and crews with user story scenarios such as a mid appointment reconfiguration or a change order on install day, remote sessions for office staff.

Tepia’s process is at tepia.co/process and RELI Solutions appears at tepia.co/our-work.

Frequently asked questions