Tepia builds field tech apps with offline work orders, photos, signatures and ServiceTitan and QuickBooks integrations. US led, 4 to 8 months to rollout.
Tepia designs and builds field tech apps that put work orders, job details, photos and signatures in your technicians' hands, online or offline. Builds are US led, run through a six phase process, and most field apps reach crews in 4 to 8 months.
Tepia builds field tech apps for technicians, installers and inspectors, designed for gloved hands, sunlight and one bar of signal.
Read: Field Service Management Software Development
Most Tepia field tech apps reach crews in 4 to 8 months, with Discovery ride alongs and beta builds tested in real trucks.
Read: Custom Field Service App or ServiceTitan
Every job action works without coverage and syncs when the device reconnects, so paper never comes back to the truck.
Read: Dispatch and Work Order Features
Completed jobs flow into ServiceTitan, QuickBooks or Salesforce automatically, so the field and the office share one record.
Read: Enterprise Mobile App DevelopmentIndustry figures Tepia plans around when scoping field tech work.
Most field service organizations now depend on mobile tools for daily technician work, according to Salesforce field service research.
About one in four installed apps is opened a single time and then abandoned, according to Localytics retention research.
Tepia clients report about 90 percent customer retention, which in field service means crews still using the app months in.
A field tech app is judged in a parking lot with one bar of signal, not in a conference room. If a technician cannot open the day’s work orders, capture photos, collect a signature and close out a job without cell coverage, the app gets abandoned and the paper comes back. Tepia builds field tech apps offline first, so every job action is stored on the device and synced when coverage returns.
The second test is speed of the first week. Crews decide fast. Tepia designs around the first shift: big touch targets for gloved hands, three taps or fewer to the current job, and no logins that expire mid route. Tepia has built this pattern for home improvement crews at RELI Solutions and for gate control technicians at Maximum Controls.
Most field tech apps Tepia builds share a core feature set, then add what your trade needs.
| Feature | What it does for the crew |
|---|---|
| Work order queue | Today’s jobs, ordered by route, with customer history attached |
| Offline first sync | Every action works without signal and syncs automatically later |
| Photo and video capture | Before and after documentation attached to the job record |
| Signatures and approvals | Customer sign off on site, stored with a timestamp |
| Forms and checklists | Inspection and safety checklists that enforce required steps |
| GPS and time tracking | Arrival, on site time and mileage without manual entry |
| Push notifications | Dispatch changes reach the technician in real time |
Tepia wires each feature to the systems your office already runs, so the field and the back office see the same record.
A field app that does not talk to dispatch, invoicing and inventory just creates a second pile of data. Tepia integrates field tech apps with ServiceTitan, QuickBooks, Salesforce and custom back office systems over REST and GraphQL APIs, so a completed job can trigger the invoice and update the schedule without anyone retyping.
Where you already own a dispatch platform, Tepia builds the technician experience on top of it. Where the platform is the problem, Tepia can replace it one workflow at a time. The page on when off the shelf field software stops fitting covers that decision in depth.
Every Tepia field app starts with Discovery: ride alongs and user interviews with technicians, a review of your dispatch and invoicing systems, and third party integration review. You get an Investigation Summary, an Interview Summary and User Stories that describe each field workflow. Design follows with wireframes tested against gloved hands and sunlight, then a style guide matched to your brand.
Development and Testing runs on Alpha and Beta schedules, with beta builds in real trucks before launch. Training is hands on, built around user story scenarios, in person or remote. Launch includes data migration and support reps during the first rollout weeks, and Support handles bug tracking and feature requests after go live. Tepia assigns a US based project manager for the whole engagement.
A focused field tech app typically takes 4 to 8 months from kickoff: Discovery runs 1 to 2 months, Development and QA 2 to 5 months, and deployment about a month. Offline sync depth, the number of back office integrations and device requirements (rugged Android, shared tablets, personal phones) are the main variables.
Arriving with finished designs or a detailed spec shortens Discovery. Tepia clients report about 90 percent customer retention, and in field service that shows up as technicians who still open the app in month six.
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