Proven process
Every Tepia build runs through six phases, Discovery, Design, Development and Testing, Training, Launch and Support, with a milestone at each stage.
Read: Legacy System ModernizationTepia leads mobile first digital transformation for established companies: assessment, target architecture, strangler migration, phased delivery.
Tepia helps established manufacturing, field service, retail and healthcare companies turn manual and legacy operations into mobile first workflows, using current state assessment, a target architecture, and phased delivery that migrates one workflow at a time.
Every Tepia build runs through six phases, Discovery, Design, Development and Testing, Training, Launch and Support, with a milestone at each stage.
Read: Legacy System ModernizationTepia maps current state, designs a target architecture, and migrates off legacy with the strangler pattern, one workflow at a time.
Read: Systems Integration ServicesTepia delivers a first set of live workflows in 6 to 12 months, and then ships each later workflow on its own phased cadence over time.
Read: Enterprise Mobile App DevelopmentTepia connects new workflows to ERP, CRM and legacy systems through REST and GraphQL APIs, plus middleware on AWS, Azure or GCP.
Read: Custom Software DevelopmentIndustry figures Tepia plans around when scoping digital transformation work.
About 70 percent of digital transformation programs fall short of their goals, according to McKinsey research.
Mobile devices generate roughly 60 percent of global website traffic, according to Statista's mobile traffic reports.
Deskless and frontline workers make up about 80 percent of the global workforce, according to Emergence Capital research.
Digital transformation is an overused phrase, so it is worth being concrete. For the companies Tepia works with, it means taking operations that run on paper, spreadsheets, phone calls and a legacy desktop system, and moving the daily work onto mobile and web software that talks to the systems of record you already own. The goal is not a new logo or a slide deck. It is a technician, a plant supervisor or a store manager doing the job faster with fewer errors.
Tepia leads these programs from the mobile workflow inward, because that is where the friction and the payback are. The people doing the work are rarely at a desk, and the biggest wins come from putting the right screen in their hands at the moment they need it. Tepia has run this pattern for home improvement, IoT access control, manufacturing and healthcare facilities.
Two Tepia projects show the shape of the work. RELI Solutions, a home improvement company focused on window and door replacement, moved a manual sales and operations process onto a custom app. Maximum Controls, an IoT gate control manufacturer, gained an iOS app, an Android app and an admin portal that turned hardware access into a managed software workflow. Both are at tepia.co/our-work.
Tepia does not start transformation work by writing code. It starts by mapping where you are, where the value is, and what the end state should look like, so the build has a spine. The table below is the roadmap Tepia uses, with the deliverable that ends each phase and gives you a decision point before you spend on the next.
| Phase | What Tepia does | Deliverable |
|---|---|---|
| 1. Current state assessment | Shadow the work, map processes, inventory legacy systems and data, interview every role | Investigation Summary and Interview Summary |
| 2. Opportunity mapping | Rank workflows by pain and payback, size the effort, agree the first slice | Prioritized opportunity map and User Stories |
| 3. Target architecture | Design the mobile and web workflows, the integration model and the migration approach | Style guide, wireframes and an integration plan |
| 4. Phased delivery | Build and ship one workflow at a time, migrate off legacy in slices, train each role | Working software in production, workflow by workflow |
Tepia deliberately avoids the big bang rewrite, where a company disappears for eighteen months and reappears with a system nobody trusts. Each phase produces something reviewable, and phase four ships value repeatedly rather than once at the end.
The hardest part of transformation is not the new app. It is retiring the old system while the business keeps running on it. Tepia uses the strangler pattern: the new mobile and web workflows sit alongside the legacy system and take over one capability at a time, reading and writing through integrations until the old system has nothing left to do and can be switched off. Nobody has to flip a single switch and hope.
That approach depends on integration, so Tepia treats it as a first class part of the design. Tepia connects to ERP, CRM and legacy databases through REST and GraphQL APIs, and adds a middleware layer on AWS, Azure or GCP when direct point to point connections would be fragile or when several systems need one consistent view. Common endpoints include Salesforce, HubSpot, QuickBooks, ServiceTitan and custom line of business systems.
Data migration is planned, not improvised. Tepia maps legacy data to the new model during the target architecture phase, migrates in slices that match the workflow rollout, and keeps the systems reconciled during the overlap. The legacy system modernization page goes deeper on retiring an old platform safely.
Tepia runs transformation programs through its six phase process, stretched across the phased roadmap above. Discovery is the current state assessment: a system investigation of your legacy platforms and integrations, user interviews across every operational role, and a third party integration review. The deliverables are an Investigation Summary, an Interview Summary and User Stories, which become the evidence base for prioritizing what to build first.
Design produces the target architecture in concrete form: a design questionnaire, moodboards, a style guide, detailed wireframes for each role, and sample designs, plus the integration and migration plan. Development and Testing runs on Alpha and Beta schedules with test plans covering functional, user acceptance and non functional testing, applied to each workflow slice as it is built.
Training is a full phase and the pivot point for change management. Tepia runs in person and remote sessions built around real user story scenarios, so a supervisor learns the workflow by doing it, not by watching. Launch handles data migration, transition from the old system and Tepia support reps on hand during each rollout. A Tepia project manager is assigned to every engagement, and leadership is US based. See tepia.co/process.
Transformation goes wrong when the vendor understands the technology but not the operation, or ships a system the workforce refuses to adopt. Tepia builds for retention, which in an operations context means the software gets used after the trainer leaves. That is the difference between a transformation that sticks and a license that sits idle.
Tepia is US led with individually sourced global talent, not a body shop. Project management, design leadership and engineering leadership are US based, engineers are hand picked and stay on the program, and the team works in US overlapping hours, so a plant or a store can reach the people building their tools. Tepia clients report roughly a 20 percent revenue increase after adding mobile to their operations.
If your program is mainly about retiring an aging platform, start with legacy system modernization. If it is about a company wide app for employees, see enterprise mobile app development. Full services are at tepia.co/services.
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