Azure OpenAI

Azure OpenAI Integration Services

Tepia integrates Azure OpenAI into existing business applications for companies that run on Microsoft, deploying models inside your own Azure subscription with private endpoints, Entra ID managed identities and region selection your security team controls. Typical builds ground answers in SharePoint, Dynamics 365 and SQL data through Azure AI Search.

The essentials at a glance

For Microsoft centered companies, Azure OpenAI is less a model choice than a governance choice: the same models, inside the controls IT already trusts.

dream-app

Private Networking

Tepia places the Azure OpenAI resource behind a private endpoint in your virtual network, so model traffic never crosses the public internet.

Read: OpenAI API Integration Services
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Your Region

Tepia deploys models in the Azure region your data policies require and documents the deployment type and quota for each workload.

Read: Microsoft Copilot Studio vs a Custom Chatbot
smart-product

No Shared Keys

Apps call the model with Entra ID managed identities and role based access, removing API keys that can leak from config files or repos.

Read: Microsoft 365 Copilot Extensions and Integrations
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Microsoft Data

Tepia connects SharePoint, Dynamics 365 and Azure SQL through Azure AI Search with security trimming, so answers respect existing access.

The numbers matter.

Industry figures Tepia plans around when scoping Azure OpenAI work.

78%

Organizations Using AI

McKinsey's 2025 State of AI survey found 78 percent of organizations use AI in at least one business function.

75%

Knowledge Workers On AI

Microsoft's 2024 Work Trend Index reported that 75 percent of knowledge workers already use generative AI at work.

90%

Customer Retention

Tepia clients report about 90 percent customer retention, which depends on AI features that pass IT review the first time.

Why Microsoft centered companies choose Azure OpenAI

If your company signs in with Microsoft Entra ID, stores files in SharePoint, runs customer operations in Dynamics 365 and hosts applications in Azure, your security team has already approved a set of controls. Azure OpenAI lets an AI feature live inside those controls. The models are deployed as resources in your own subscription, governed under your existing Microsoft agreement, monitored with Azure Monitor and reviewed with the same tools as every other workload.

Tepia sees this pattern most in regional health systems, manufacturers, insurance carriers, law firms and public sector contractors. A claims team wants a summary of each new file. A plant wants maintenance staff to search equipment manuals stored in SharePoint. A service organization on Dynamics 365 wants agents to see a suggested reply grounded in the customer’s case history.

In each case the model is not the hard part. The work is wiring it into identity, networking, data access and logging so the feature passes architecture review and stays compliant after launch. That is what Tepia scopes first.

Security questions and the Azure controls that answer them

Tepia brings this matrix to the first meeting with your IT and security leads, then fills it in with your actual policies:

Requirement from IT Azure control How Tepia implements it
No model traffic over the public internet Private endpoints and virtual network integration Public network access disabled on the resource, app services connected through your VNet
No long lived API keys Entra ID with managed identities and Azure RBAC Each app gets its own identity with only the roles it needs
Data stays in an approved geography Region and deployment type selection Deployments placed in approved regions and recorded in the architecture document
Harmful content is blocked Configurable content filters Filter levels set per deployment and tested with your edge cases
Every call is traceable Diagnostic settings to Log Analytics Request logs, latency and errors in dashboards your operations team already uses
Predictable capacity at peak Quota per region, standard and provisioned throughput deployments Load estimate per feature and a deployment plan sized to it
Secrets are managed centrally Azure Key Vault Any remaining connection secrets stored and rotated in Key Vault

Infrastructure is defined in Bicep or Terraform so the same setup can be reviewed, reproduced in a test subscription and promoted to production. Our cloud architecture team owns that layer.

Grounding answers in SharePoint, Dynamics and SQL

A model that only knows public information is of limited use to an enterprise team. Tepia grounds Azure OpenAI responses in your own data, using the services already in your tenant.

  • SharePoint and OneDrive: documents indexed into Azure AI Search through Microsoft Graph, with security trimming so each user only retrieves files they can open.
  • Dynamics 365 and Dataverse: live lookups of accounts, cases, assets and orders at question time, so answers reflect today’s status rather than last night’s export.
  • Azure SQL and line of business databases: read only views exposed to the model as tools, with queries Tepia defines in advance rather than free form SQL.

A service agent asking whether a customer’s compressor is under warranty gets an answer built from the Dynamics asset record and the warranty terms in SharePoint, with both sources cited. For integration detail see Microsoft Dynamics 365 integration.

Putting the feature where people already work

Tepia delivers Azure OpenAI features inside the tools your teams open every day, rather than adding another portal to remember.

  • Your existing app: a .NET, React or mobile application calls a new backend endpoint, with users signed in through MSAL and Entra ID as they are today.
  • Microsoft Teams: a Teams app or bot for staff who live in chat, sharing the same backend as the web version.
  • Outlook: an add in that drafts replies or summarizes a thread using case data from Dynamics.
  • Mobile field apps: technicians and inspectors use the feature on iOS and Android with the same identity and conditional access policies.

Because the backend is shared, Tepia builds the AI logic once and exposes it in each surface, so prompts, logging and permissions stay consistent wherever a user asks the question.

How Tepia approaches Azure OpenAI integration

Tepia runs its six phase process with your IT team involved from the start and a US based project manager coordinating both sides.

  1. Discovery: review of your tenant, subscriptions, network topology, data sources and policies. Deliverables are an Investigation Summary, an Interview Summary and User Stories such as an underwriter asking for the loss history on a renewal.
  2. Design: an architecture document for security review, plus wireframes for each surface where the feature appears.
  3. Development and Testing: infrastructure as code in a test subscription, then the backend and clients. Alpha and Beta schedules with functional, user acceptance and non functional test plans covering private network paths, identity, content filters and response time.
  4. Training: remote and in person sessions for end users, plus a runbook for your Azure administrators.
  5. Launch: promotion to production, initial indexing of SharePoint and other sources, and support reps during rollout by department.
  6. Support: model version upgrades, quota reviews and new data sources as adoption grows.

Typically Discovery takes 1 to 3 months, often driven by security review, and development and QA 2 to 6 months. See our process.

Azure OpenAI, Microsoft 365 Copilot or Copilot Studio

Microsoft offers several ways to put AI in front of staff, and Tepia helps you pick the one that fits rather than defaulting to a build.

  • Microsoft 365 Copilot suits personal productivity over email, meetings and documents. If that is the need, licensing it is faster than custom work.
  • Copilot Studio suits straightforward question and answer bots that business teams can maintain themselves.
  • Azure OpenAI with custom development suits features inside your own applications, customer facing experiences, workflows that write back to line of business systems, and cases needing precise control of prompts, data and logging.

Many clients combine them, for example extending Copilot with a plugin that calls the same backend Tepia built for their app. Compare options in Copilot Studio vs a custom chatbot and Microsoft 365 Copilot extensions, then talk to Tepia about your tenant.

Frequently asked questions

Who can integrate Azure OpenAI into our existing enterprise application?
Tepia integrates Azure OpenAI into existing .NET, React and mobile apps, deploying models in your own Azure subscription. Work includes private endpoints, Entra ID managed identities and grounding in your SharePoint and Dynamics data.
What is the difference between Azure OpenAI and the OpenAI API?
Azure OpenAI runs OpenAI models as resources in your Azure subscription under Microsoft’s agreements, networking and identity controls. Tepia recommends it when IT requires private networking, Entra ID sign in and regional deployment.
Can Azure OpenAI answer questions from our SharePoint files securely?
Yes. Tepia indexes SharePoint through Azure AI Search with security trimming, so each user only receives answers built from files they already have permission to open.
Should we use Copilot Studio or build on Azure OpenAI?
Tepia suggests Copilot Studio for simple internal bots business teams maintain themselves, and Azure OpenAI with custom code for features inside your own apps, customer facing tools or workflows that write back to your systems.
How long does an Azure OpenAI integration take?
Tepia typically spends 1 to 3 months in Discovery, often paced by security review, and 2 to 6 months in development and QA. Environments with infrastructure as code already in place move faster.

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Add AI inside the controls IT trusts